Cookies Policy

    1. About cookies

    Cookies are small data files which are downloaded to your device when you visit our website. Cookies may gather information about your use of the website or may enable us to recognise you as an existing customer when you return to our website at a later date. Cookies allow us to recognise your device. You can find more information about cookies at http//www.allaboutcookies.org and http://www.youronlinechoices.eu.

    You do not have to accept (all of) our cookies. However, if you do not accept or delete our cookies, some areas of our website may take more time to work, or may not function properly. You can find more information on how to disable and/or delete cookies in section 4 below.

    2. What types of cookies are used?

    We use both session and persistent cookies on our website.

    Also, we use first party cookies and third party cookies. First party cookies are cookies set by Fluxys S.A. and its affiliates (“Fluxys”). Third party cookies are cookies that are set by websites that belong to a domain that is different from the domain that is displayed in the browser address bar when you visit a Fluxys website.

    These cookies are:

    • strictly necessary cookies - cookies that are essential in order to enable you to move around our website and use its features;
    • analytical / performance cookies – cookies that collect information about how you use our website, for example which webpages you go to most often. These cookies allow us to improve how the website works;
    • functionality cookies – cookies that allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal or customized features;
    • targeting / advertising cookies - small, encrypted files that track users' actions across different websites. Used to collect information about browsing habits and build a profile of your interests. This profile is then used to show you personalized ads and content that is more likely to be relevant to you.

    3. List of cookies used on this website

    The following list categorises and describes the various cookies used on this website and the purposes for which they are used:

    1. Strictly necessary cookies

    First party cookies

    • OptanonAlertBoxClosed

      This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.

    • ARRAffinitySameSite

      ARRAffinitySameSite is used to ensure that requests from a client are routed to the same origin server during a browsing session, typically used in load balancing scenarios to maintain session integrity with sticky sessions.

    • sxa_site
    • OptanonConsent

      This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

    • shell#lang

      This cookie shell#lang is used to store the context language of the current site.

    • TiPMix

      Used to track the load balancing of Azure cloud services to ensure user requests are distributed effectively.

    • fluxyscom#lang
    • x-ms-routing-name

      This cookie name is used in Azure to route a user to a deployment slot which is used for load balancing and to route traffic to deployment slots during deployments.

    • ARRAffinity

      This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

    • ASP.NET_SessionId

      General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.

    • __RequestVerificationToken

      This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.

    Third party cookies

    -

    2. Performance cookies

    First party cookies

    • SC_ANALYTICS_GLOBAL_COOKIE

      This cookie name is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users.

    • _ga_xxxxxxxxxx

      Used by Google Analytics to identify and track an individual session with your device.

    • _hjSessionUser_xxxxxx

      Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

    • _ga

      This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

    • _hjSession_xxxxxx

      A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.

    • _gid

      This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

    • _hjTLDTest

      When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

    Third party cookies

    • JSESSIONID

      This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications.

    3. Functional cookies

    First party cookies

    • DEFAULTLOCALE

      This cookie name is used to remember the user's selected language preference and ensure the website displays in that language on subsequent visits.

    Third party cookies

    • Vuid

      This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing.

    • WFESessionId

      This domain is owned by Microsoft and is associated with Power BI, a suite of business analytics tools for analyzing data and sharing insights.

    • ai_session

      This domain is owned by Microsoft and is associated with Power BI, a suite of business analytics tools for analyzing data and sharing insights.

    • ARRAffinitySameSite

      This domain is owned by Microsoft and is associated with Power BI, a suite of business analytics tools for analyzing data and sharing insights.

    • __cf_bm

      This is a CloudFoundry cookie

    • ai_user user
    • ARRAffinity

      This domain is owned by Microsoft and is associated with Power BI, a suite of business analytics tools for analyzing data and sharing insights.

    • _cfuvid

      This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing.

    4. Targeting cookies

    First party cookies

    • _fbp

      Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

    • _gcl_au

      Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

    Third party cookies

    • VISITOR_INFO1_LIVE

      This cookie is used as a unique identifier to track viewing of videos.

    • VISITOR_PRIVACY_METADATA

      YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

    • YSC

      YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

    • session_id

      This cookie is generated as part of the sign-in process by Odoo and used to defend against Cross Site Request Forgery (CSRF).

    4. Cookie configuration settings

    Cookie settings can vary from one browser to another. Please note that each browser (such as Chrome, Internet Explorer or Mozilla Firefox) provides for further guidance on how to disable the use of cookies on certain browsers, and/or on how to delete cookies.

     

    5. Agreement with our use of cookies – changes to our Cookie Policy

    By continuing to use this website, you acknowledge that you have read the terms of this Cookie Policy and that you agree with our use of cookies as set out above (unless you expressly indicated otherwise).

    We may amend this Cookie Policy from time to time. Any changes we make to our Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to the Cookie Policy. Your continued use of this website following the posting of changes to this Cookie Policy will indicate your acceptance of these changes. This Cookie Policy was most recently updated on 15/12/2024.

    6. Contact details

    Questions, comments and requests regarding this Cookie Policy must be addressed to privacy@fluxys.com.